FAQ
How do I choose the right flooring product for my space?
Traffic level, moisture exposure, color direction, and the existing substrate are the main criteria. The technical details on product pages and the Virtual Room tool are enough for a first shortlist; our team can help you narrow it further for a specific project.
Can I request a sample?
Yes. You can submit a sample request directly from the product detail pages. After that, our team will confirm stock availability and the most suitable delivery method.
What information do I need to share to get a quotation?
An approximate area, city, project type, and the product group you are considering are usually enough for a solid first quotation. If you are still undecided, simply sharing the intended usage area is a good starting point.
How can I preview products in the Virtual Room?
Open the Virtual Room tool, select a product, and the floor updates instantly. It is the fastest way to compare different surfaces in a scene that is close to your own interior style.
How do delivery and installation usually work?
The process starts once the product and approximate quantity are confirmed. Then stock, logistics, and if needed the installation plan are aligned. The delivery window and application schedule are shared clearly based on your project scope.
What level of water resistance and durability can I expect?
This depends on the collection, but the range includes water-resistant options designed for demanding use. For exact comparisons, review the wear layer, core structure, and installation data on the product detail pages.
Can I book a showroom visit or consultation?
Yes. You can request a showroom visit or consultation from the contact page. Our team will confirm the appropriate time slot with you after reviewing availability.